Customer Service

At Park Electrical, we aim to provide excellent customer service every time you do business with us.  Our staff are all technically trained in all products within our range and are happy to provide you with both pre-sales advice and post-sales installation help, if required.  Our fully qualified site engineers can also be called upon for additional support when required.

Park Electrical Services was the first Technical Distributor in Northern Ireland to achieve ISO 9001 rating in 1989 and this commitment to quality can still be seen today in our dedication to providing excellent customer service, world class products and strong partner relationships.

You can contact Park Electrical Services, or place your order for industrial control and automation products, in a number of ways:

 

    * Online
    * By phone 02890 770 799
    * By fax
    * By email to sales@parkelect.co.uk
    * In person at one of our branches


Ordering online

 

Order your industrial control and automation products with Park Electrical Services online and you get a whole range of benefits:

    * Fast access to our full product range
    * Latest news and information regarding our products, updated daily
    * Up-to-the-minute stock levels
    * Up-to-the minute pricing
    * Large colour pictures for the majority of our items
    * Access to technical data sheets 24 hours a day, 365 days a year
    * Online order history

Register today and experience the benefits for yourself. There's so much more online.


Request a quote

We would welcome the opportunity to supply you with a quotation from our wide range of quality industrial control and automation products.

To obtain your special prices:

    Email us directly at requestaquote@parkelect.co.uk with your required part numbers
    Click on the 'Request a Quote' box on the left
    Or, simply add all the products to your basket as you would if you were going to purchase them normally.  Then, go to ‘Checkout’ and choose the ‘Request a Quote’ function.

 
For more information on our shipping costs, please see our Delivery Information page.


Paying for your order

 

You can pay for your industrial control and automation products using any of the following:

    * Credit or debit card
    * PayPal
    * Direct Debit
    * Credit Account (Trade Counter Customers only)
    * Cheque (Trade Counters Customers only)
    * Cash (Trade Counters Customers only)

Your credit card will be debited immediately. Once we have processed your order, we will send you an acknowledgement email stating the approximate delivery date of your order.


Looking for a specific product?

 

Let our online search help. Simply enter the item’s part number, a description, or choose from one of the manufacturer names and we'll return matching products in an instant. From this list, select the item you are looking for then enter a quantity and click the ‘Add to Basket’ button.

If you still can’t find what you’re looking for, give our Sales Team a call on +44 (0) 28 9077 0799 and they'll be happy to help.

Technical help

 

As well as product specific technical documents available free for download, you contact our sales team for detailed technical advice on any of our products. Chat to our experienced sales technicians for up to date product information and part information. 


Need assistance?

 

If you need help registering or placing an order online just call our dedicated web help line on +44 (0) 28 9077 0799 from 8am - 5pm, Monday - Friday.